Send a request for special approval for a non-conforming product or service.
KEEP TRACK
Keep track of all concessions granted or not granted, as well as the justification of the request.
The concession module is only available within Quality incidents (if the incident has concessions enabled and set up). A concession is a request for special approval for a non-conforming product or service.
CUSTOMISE APPROVAL
Define Approval levels and the associated approvers for each area or create approvers on-the-go as necessary.
Custom Factors
Capture Effects
Custom Questions
Add attachments
Analysis
INTEGRATION
Concessions rely on the use of the incident module and are associated to a relevant Quality Incident
Raise an Innovation directly from a Concession.